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Grab & go in the hotel lobby: how it works

Pick, scan, pay โ€” and go. Grab & go turns your lobby into a 24/7 shop. Here's how your guest experiences it, and how little work it takes.

3 min read

What is a grab & go lobby market?

A grab & go lobby market is an open, unmanned store in your lobby. Not a machine with a small hatch, but real shelves and coolers the guest picks from freely โ€” like a modern convenience store.

How the guest experiences it

Simple: pick up what you need, scan it at the self-service checkout, pay contactless and go. No queue, no staff, no opening hours.

  • Open shelves and coolers โ€” the guest serves themselves
  • Contactless payment, 24 hours a day
  • Automatic age verification for 18+ products
  • Always open, even when the bar and reception are not

How the hotel experiences it

For you it is mostly: very little work. Selecta restocks the store with its own people, keeps the range on point and continuously optimises it using sales data from 475,000+ points across 16 countries.

Which hotel does it work for?

From a compact coffee corner to a full convenience store โ€” the concept scales from small to large and is tailored to your space and guest profile. Curious what fits your lobby? Calculate it or request a proposal.

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Grab & go in the hotel lobby: how it works | Lobby Market