Insights for hoteliers.
Practical knowledge on getting more revenue from your lobby, replacing the minibar, grab & go and how a Lobby Market compares to traditional vending — written for hoteliers, not for techies.
Hotel micro markets in Europe: how the model works
The term "micro market" comes from the US, but the concept is taking hold in Europe too. How the model works here — and where the European version is fundamentally different.
Guest experienceGuest experience after hours: the gap every hotelier knows
The moments when a hotel cannot offer service often decide the review. How to close the after-hours service gap — without rostering a single extra shift.
Revenue without extra staffMore hotel revenue without hiring extra staff
Extra revenue in a hotel always seems to require extra hands — hands you do not have. Here is how to add a revenue stream without scheduling a single extra shift.
Room service alternativeThe 24/7 alternative to room service and the night shop
After closing time the familiar gap opens: F&B closed, reception minimally staffed — and guests who still want something. This is the alternative that needs no rota.
Choosing an unmanned hotel storeAn unmanned store in your hotel: what to look for when choosing
From smart fridge to full shop-in-shop: the offer keeps growing. But under the bonnet the differences are big. Ask every provider these five questions.
Extra revenue hotel lobbyHow to get extra revenue from your hotel lobby
Your lobby is the busiest space in your hotel, yet it sits idle once the restaurant closes. Here's how to turn those square metres into a 24/7 revenue stream.
Replace the minibarReplacing the minibar: why hotels switch to a lobby market
The in-room minibar often costs more than it earns. More and more hotels are swapping it for a single, central 24/7 lobby market. Here's why.
Grab & go hotelGrab & go in the hotel lobby: how it works
Pick, scan, pay — and go. Grab & go turns your lobby into a 24/7 shop. Here's how your guest experiences it, and how little work it takes.
Lobby market vs. vendingLobby market vs. traditional vending: the differences
A vending machine and an open lobby market look similar but perform very differently. An honest comparison on assortment, revenue, experience and service.
