Question 1: who invests?
Some concepts sell or rent you the hardware — then the risk sits with you and you start with an investment that first has to pay itself back. In a revenue-share model the provider invests and you earn from the very first purchase. Selecta finances the store entirely; you only provide the space.
Question 2: who operates the store?
A store only becomes passive revenue when someone else runs it. Ask explicitly who does the restocking, who sets prices and assortment, and who manages waste and expiry dates. If the answer is “your team, with our dashboard”, you have gained a task instead of losing a worry.
Question 3: what happens when something breaks?
A broken checkout or an empty cooler earns nothing. Ask about the service network: own engineers or a third party, and how fast someone is on site. Selecta works with its own service engineers and data-driven restocking, backed by a network of 475,000+ points of sale in 16 countries.
Question 4: does the assortment fit your guests?
A city business hotel needs a different offer than a family resort. Ask how the assortment is composed and adjusted — on gut feeling or on sales data. And check the practical details, such as automatic age verification for 18+ products.
Question 5: how fast, and how non-binding?
Finally, ask about the lead time and what a quote commits you to. With Selecta — in business since 1957 — the journey from first conversation to live store takes around 8 weeks on average, and a proposal is always non-binding. Start with the revenue calculator: within a minute you will know whether the conversation is worth having.