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Replacing the minibar: why hotels switch to a lobby market

The in-room minibar often costs more than it earns. More and more hotels are swapping it for a single, central 24/7 lobby market. Here's why.

3 min read

Why the minibar is disappearing

The classic minibar is an operational headache: checking, restocking, waste from expiry dates and guests disputing what they did or did not use. The range is small and the margins disappoint.

One central store instead of a hundred rooms

A lobby market flips the logic. Instead of tracking every room separately, there is one 24/7 self-service store in the lobby with a far broader range. Restocking and management happen in one place, by Selecta.

  • A broader range than a minibar could ever hold
  • No checking or restocking by your team
  • No disputes at the desk about consumption
  • Available to every guest, not only those in a room with a minibar

Better for the guest, better for the hotel

Guests choose for themselves, whenever it suits them, from a wider range — from fresh F&B to personal-care items. The hotel swaps a loss-making cost centre for a revenue-share earner, with no capital required.

Switching takes about 8 weeks

From intake conversation to a live lobby market, hotels are typically around 8 weeks along. Selecta handles design, installation and operation. Curious what it means for your hotel? Work it out, no obligation.

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Replace the minibar with a lobby market | Lobby Market